Our Service Agreements:
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PREVENTIVE MAINTENANCE |
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Complete cleaning, mechanical testing, adjustment and fine alignment designed to eliminate unnecessary service calls. This service is provided at least once per year whether you place a service call or not. We can also provide additional scheduling to meet the needs of your company!
ALL LABOUR All labour for the entire year is covered. This eliminates the need to pay hourly rates that can be very expensive for software related problems or overhauls.
ALL PARTS All parts are covered including platens, motors, power supplies, mother boards and even power cords. This eliminates the possibility of additional bills that can be quite costly and unexpected.
UNLIMITED SERVICE CALLS This ensures that regardless of how many times your machine fails, it will be back up and running quickly without any delays and without any additional charges.
ALL TRAVEL CHARGES INCLUDED With a Phoenix Business Solutions service agreement, there is never a travel charge added to the cost of a repair.
QUICK RESPONSE All service calls are responded to within 4 hours. This will ensure that your personnel are back to the job they need to do the most.
BUDGETING With a service agreement from Phoenix Business Solutions you know exactly what your maintenance charges will be for the entire year. There are absolutely no hidden charges. Everything is covered with exception of Acts of God and abuse.
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